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MySoLAcc serves as your all-in-one access point to registration, financial aid, student services, events, news, and more!

You should use LoLA to:

• Update your contact information
• Register for classes
• Check your schedule
• Follow your financial aid application
• Check your grades and GPA
• Check holds on your account that may prevent registration

Having trouble logging in? Here are some tips...

• FIRST TIME LOGIN? Use the links on the login screen to find out your username and/or reset your password.
• FORGOT YOUR USERNAME OR PASSWORD? On the LoLA login page, simply click on "Don't know your username?" or "Don't know your password?" You will be asked to enter your birthdate and social security number
• NOT FINDING YOUR USER NAME? On the LoLA login page, simply click on "Don't know your username?" or "Don't know your password?" You will be asked to enter your birthdate and social security number.
• UNABLE TO CREATE SUCCESSFUL PASSWORD? On the LoLA login page, simply click on "Don't know your username?" or "Don't know your password?" You will be asked to enter your birthdate and social security number.

Canvas is the Learning Management System (LMS) used by the Louisiana Community and Technical College System (LCTCS). All online, hybrid, and video conference courses are delivered through Canvas. Online students will use Canvas to access the online classroom; communicate with their instructors and peers; locate and submit assignments; and take assessments as needed.

Logging Into Canvas

Always ensure to log into the correct Canvas link for our school:

1. Clear your browser history
2. Follow the "LoLA User - Reset Password" link on your Canvas login screen. It will take you to LoLA.
3. Choose how you would like to reset your password.
4. Follow the prompts.
5. Use your new credentials to log into Canvas.

It can take up to 30 minutes for the reset to take effect in Canvas during high-volume times, such as the beginning or end of a semester.

Questions about Canvas?

SoLAcc uses an online ticketing system to assist students and instructors with technology questions across the college. If you have an issue or question regarding Canvas, you can . Please be as thorough as possible and indicate that your question is about Canvas when logging your request.

• A web-based degree audit system that monitors student Progress toward degree completion
• A tool that supports academic advising, minimizes advising errors, supports more timely degree completion, and will eventually reduce manual degree audits.
• Access Degree Works from LoLA. Use your LoLA credentials to log in.

FAQs
Tutorials
Report an Issue

ConexEd makes it easy to connect with your academic advisor and schedule appointments with instructors. You can also use it to find tutors for help in specific subjects, including support with essays, presentations, and research.

LOGGING INTO CONEXED FOR TUTORING

1. Click on the ConexEd link below.
2. Click the current student SoLAcc logo.
3. Enter your Lola username and password.
4. Select the heading for either tutoring (subject or technology) or Communications and Writing center
5. Communication & Writing Center for assistance with essays or presentations or help with research. (Select if you need help with an essay or other writing assignments or a presentation or speech.
6. Tutoring – Subject Specific tutoring like A&P, Biology, Chemistry, Math, Psychology, Sociology, Criminal Justice, French, Study Skills, Economics, Computers (MCIS), Research Assistance, email, canvas, or Word/Excel/Powerpoint
7. Choose the area or subject in which you need tutoring.
8. Select your preferred location, meeting date, and time.
9. Complete the pre-appointment form.
10. Click on Schedule Appointment.
11. Check your email for confirmation of the scheduled appointment.
     

LOGGING INTO CONEXED TO MAKE AN APPOINTMENT WITH YOUR INSTRUCTOR OR ADVISOR

1. Click on the ConexEd link below.
2. Click the current student SoLAcc logo.
3. Enter your Lola username and password.
4. Type the first and last name of your instructor or advisor in the box on the student support directory page.
5. Select the schedule meeting link on their tile.
6. Select the faculty member
7. Select a meeting location.
8. Select a reason for the meeting.
9. Select a meeting date.
10. Select a meet time slot.
11. Complete the pre-appointment form.
12. Click on "Schedule Appointment".
13. You should then see the meeting appointment in your upcoming meetings tab. To locate the upcoming meetings tab select "Scheduling".

Note: You can also schedule an appointment with your advisor by clicking their tile card directly from your canvas course. Follow steps 5 to 13 for that method.

SoLAcc provides all students with five licenses to the full Office 365 suite of software, including Word, Excel, PowerPoint, and Outlook. Office 365 allows students to access their documents from any internet accessible computer or mobile device.  Individual student accounts are created when a student registers for classes. 

• Students login to their Office 365 accounts at . 
• Students will continue to have access to their account, while they are enrolled, but please note that your account will be deactivated when you are no longer enrolled. 
• For tips and helpful information about using Office 365 applications visit: 

For a video tutorial, click here.

Do you need access to a laptop for classes? Don't worry, we can help! 

The Laptop Loan program allows students enrolled in for-credit classes at any SoLAcc campus to borrow a laptop from the college. Computers are available on a first-come, first-served basis, so don't delay! If you're interested, start the loan process by clicking the link below to complete the application and agreement form. Once you apply, you will receive an email outlining next steps. 

Every SoLAcc student has access to Grammarly, a tool that helps correct grammar errors in documents and papers. Premium features are available by logging in through the single sign-on system with your SoLAcc email address and password.

Advisory on Using Grammarly and Generative AI Tools:

Students are welcome to use tools like Grammarly to help with grammar, punctuation, and sentence structure for written assignments. However, if you’re using generative AI features to come up with ideas, rewrite text, or suggest content, you’ll need to get permission from your instructor first.

If AI helped you in any part of your writing, be sure to let your instructor know. Being upfront about your use of AI helps keep things fair and supports academic honesty. Not sure if a tool is okay to use? Just ask your instructor before using the tool.

The Information Technology department has built a self-help guide to assist you with your technology questions. 
Still having trouble? Use the links provided to submit an IT ticket to our hep desk.

Some of your online exams at SoLAcc may be proctored using Honorlock, a free tool that works with Canvas to help make sure testing is fair and secure—even when you're taking exams from home.

What You’ll Need:

• A laptop or desktop computer (tablets won’t work)
• The 
• A quick one-time install of the Honorlock Chrome extension (you’ll be guided through it—super easy!) 
• A webcam
• A quiet location to take your test

SoLAcc Libraries and Resource Rooms

Students can take Honorlock-proctored exams in designated SoLAcc library and resource room locations. These spaces provide a quiet, secure, and supportive environment to complete your assessments with confidence.

Getting Started

Once your instructor lets you know that a Canvas Quiz will use Honorlock, start by checking the Exam Guidelines below as you will be responsible for knowing and adhering to them. These help keep testing fair for everyone. Your instructor might also share extra instructions in your Canvas course—so be sure to look there too!

HOW TO VIDEOS

When you're ready to take the exam, check out these quick how-to videos:

• (for third-party exams from Pearson, McGraw-Hill, etc.)

Need Help?

Honorlock has a live chat built right into the system—so if you get stuck, just ask! You can also visit anytime for help, system checks, and troubleshooting. They’re available 24/7/365.

Frequently Asked Questions